About EZily.com

Pioneering the future of retail customer service with intelligent physical chat terminals that bridge the gap between digital convenience and human touch

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Welcome to EZily.com
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Our Story

Founded in Early June 2024, EZily.com emerged from a simple observation: while e-commerce had revolutionized online shopping, physical retail stores were struggling to provide the same level of instant, intelligent customer service.

We saw an opportunity to bridge this gap with physical chat terminals that combine the intelligence of AI with the warmth of human interaction. Our square-format terminals, inspired by modern payment systems, are designed to be familiar and approachable.

Today, EZily.com is working to power over 500 retail locations worldwide, handling millions of customer interactions daily and transforming how businesses connect with their customers in physical spaces.

What Drives Us

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Our Mission

To empower retail businesses with intelligent, accessible technology that enhances customer experience while maintaining the personal touch that makes in-store shopping special.

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Our Vision

A world where every retail interaction is enhanced by AI, making shopping more efficient, enjoyable, and personalized for customers while empowering staff to focus on what matters most.

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Our Values

Innovation with purpose, accessibility for all, privacy and security first, continuous learning and improvement, and genuine partnership with our clients and their customers.

Leadership Team

Meet the innovators behind EZily.com

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Alex M

CEO & Co-Founder

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Sarah

CTO & Co-Founder

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Dr. Alex

Head of AI Research

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Emma

VP of Sales

Our Journey

Company Founded

Started with a vision to revolutionize retail customer service

2024

First Terminal Launch

Deployed our first EZily terminal in a flagship store

2025

100 Store Milestone

Reached 100 retail partners across North America

2025

AI 2.0 Release

Launched advanced hybrid AI-human interaction system

2024

Global Expansion

500+ stores worldwide, 3M+ daily interactions

2025

Join the Retail Revolution

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