Your small but mighty remote operations team
Stand up a trained, managed team in days. We handle customer support, sales support, real estate admin, product catalog work, and community moderation—so your in‑house staff can focus on growth.
Services
Choose one area to start, then scale. Everything includes training, weekly quality reviews, and clear goals.
Customer support
Email and chat replies, order questions, returns steps, and ticket routing.
Sales support
Daily lead research, contact enrichment, calendar booking, and record clean‑up.
Real estate admin
Lead response, listing data preparation, asset coordination, and file checklists.
Catalog operations
Product listing preparation, image and attribute checks, and price monitoring.
Community moderation
Forum and chat oversight, content tagging, and escalation to your team when needed.
AI‑assisted content (human‑reviewed)
Help articles, replies, and product copy drafted with artificial intelligence and edited by people for brand voice and accuracy.
Ezily software tools
Inbox triage helper, lead research pack, listing checklist, catalog quality check, design pack manager, and a simple team dashboard.
Training workshops
Short, practical sessions for support writing, sales research, real estate admin, safe AI use, and manager coaching basics.
Why Ezily
Three reasons companies choose us.
One agreement and one manager. Start small with month‑to‑month flexibility.
No local file storage, role‑based access, and optional client‑hosted desktops.
Weekly quality scoring, transparent dashboards, and agreed‑upon service goals.
30‑Day Pilot
A low‑risk way to prove results before scaling.
Start with two to four dedicated people.
You get a single manager and daily check‑ins.
We define response times, accuracy targets, and output per day together.
Typical investment: half your current price for two people for the pilot month; credited toward month two if you continue.
Contact us
Tell us what you need. We will reply quickly.
Or email info@ezily.co or call 604‑eight six one‑ nine five eight eight.